Coverking Authorized Reseller
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Contact Us. . . . .
The best way to reach us is through email:
sales@coverkingcovers.com
Toll Free: 1 (888) 260-9980
We value your business and work to answer all correspondence within 1-2 business day.
Placing Orders:
You can place an order through our website using our secure shopping cart.
Our Policies:
Returns:
At CoverkingCovers, we do not accept any returns on Dash Covers,
Custom Seat Cover and Custom Car Covers. These items are made for your
specific vehicle per your order. We DO NOT ACCEPT any returns for wrong
color given, wrong year given, wrong make given or wrong model given.
We will
fix or exchange any defective items due to our workmanship. Defective item(s)
will be exchanged with an identical item.
Item(s) cannot be returned for any
reason stated above after 30 days from ship date.
(Actual colors may vary slightly from the color you see on your screen)
RETURN PROCEDURES
All returns must include a RGA code before it can be returned.
Once you contact us via E-mail sales@coverkingcovers.com and we have discussed
with you the problem to be resolved, the RGA code will be given to you through
E-mail. Once you have received a RGA code please be sure to write it across the
box so it is legible and verifiable. The item must be repackaged in the original
box with all parts, plastic bags, and instruction sheets. The item must be
repackaged exactly as it was originally shipped. If anything is missing or is
damaged other than what was originally claimed in previous E-mails, you,
the customer, will be liable for those damages. The return will be voided and
there will be no credit given.
If any return is made without an RGA code, no credit will be given. If any
item is returned for any other reason than what was stated previously (above)
then no credit will be given.
All returns are subject to a 20% restocking fee.
Your complete satisfaction is our top priority at CoverkingCovers. If for some
reason you are not satisfied with your purchase, please contact us.
WARRANTY:
Coverking products have a 1 year warranty unless otherwise noted on the product pages.
If the product fails under normal use during the warranty period, Coverking will repair or
replace product. Such warranty claims must be issued an RGA number. To obtain an RGA number
e-mail sales@coverkingcovers.com. Include all your Contact information, Order Number and a
brief description of the reason for the return request.
(Any product returned to the factory without a RGA will not receive a Credit/Replacement/Repair)
Credit Card Chargebacks:
To avoid any confusion, please remember that your credit card will be billed by our card processor, "Dannecker Auto & Truck" on your statement.
Privacy Statement:
CoverkingCovers.com is committed to protecting customer information 100% with methods
consistent with current law. All transactions are performed via a secure connection.
Under no circumstances will CoverkingCovers.com make public
any customer information without first obtaining permission from the customer.
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